About Me

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I am deputy editor at The Banker, a Financial Times publication. I joined the magazine in August 2015 as transaction banking and technology editor, which remain the beats I cover. Previously I was features editor at Profit & Loss, an FX and derivatives publication and events company. Before that I was editorial director of Treasury Today following a period as editor of gtnews.com. I also worked on Banking Technology, Computer Weekly, and IBM Computer Today. I have a BSc from the University of Victoria, Canada.

Tuesday, 7 March 2017

The changing face of trade in a digital world

1/03/2017
The way goods and services are traded internationally is changing, fuelled by the globalisation and digitalisation of supply and distribution chains. Are free-trade deals still fit for purpose in a hyperconnected world? Joy Macknight investigates.

To read more: http://www.thebanker.com/Transactions-Technology/The-changing-face-of-trade-in-a-digital-world/(language)/eng-GB

Lloyds Banking Group gears up for the digital talent war

1/03/2017
Lloyds Banking Group director of innovation Claire Calmejane understands only too well how hard it is to attract talent in the digital space. She outlines to Joy Macknight how the group is bringing in, upskilling and retaining the right staff.

To read more: http://www.thebanker.com/Transactions-Technology/Lloyds-Banking-Group-gears-up-for-the-digital-talent-war/(language)/eng-GB

Top 500 Banking Brands 2017

1/02/2017
China’s aggregate banking brand power has continued to surge, overtaking the US for the first time and giving further credence to the belief that this will be 'China's century'. Joy Macknight reports.

To read more: http://www.thebanker.com/Banker-Data/Top-500-Banking-Brands-2017/(language)/eng-GB

Credit Suisse develops a digital culture in private banking

1/02/2017
Marco Abele, a digital transformation expert at Credit Suisse, argues that culture – not technology – is the main success factor when re-engineering a bank for the future. He describes to Joy Macknight how the bank architected a culture shift in its private banking business.

To read more: http://www.thebanker.com/Transactions-Technology/Credit-Suisse-develops-a-digital-culture-in-private-banking/(language)/eng-GB

Box founder sees bright future for the cloud

3/01/2017
Cloud computing and the explosion of mobile devices is leading to a democratisation in the way people work. Aaron Levie, Box’s founder and CEO, talks to Joy Macknight about what employment will look like in the future.

To read more: http://www.thebanker.com/Transactions-Technology/Box-founder-sees-bright-future-for-the-cloud/(language)/eng-GB

Getting the most out of digital transformation

2/01/2017
Banks are investing vast sums into digital programmes but are not yet reaping the benefits. Joy Macknight examines where banks are focusing on in order to create – and capture – value in digital.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/Getting-the-most-out-of-digital-transformation/(language)/eng-GB

Time for banks to redefine their purpose and priorities

2/01/2017
After a tsunami of scandals comes the reckoning. But are financial institutions ready to do some soul-searching and rethink how they add value to society? Joy Macknight investigates.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/Time-for-banks-to-redefine-their-purpose-and-priorities/(language)/eng-GB

Shifting digital transformation into second gear

1/12/2016
Traditional banks are launching or acquiring digital retail arms in order to accelerate modernisation across their organisations. Joy Macknight explores the various ways these institutions are making the most out of the new entities.

To read more: http://www.thebanker.com/Transactions-Technology/Shifting-digital-transformation-into-second-gear/(language)/eng-GB

Barclays Africa takes a different approach to data

1/12/2016
Barclays Africa is on a transformation track, focused on making data analytics available to the whole organisation, as Yasaman Hadjibashi, its chief data officer, explains to Joy Macknight.

To read more: http://www.thebanker.com/Transactions-Technology/Barclays-Africa-takes-a-different-approach-to-data/(language)/eng-GB

Plugging the funding gap in trade

1/11/2016
Asset managers are showing greater interest in providing much-needed financial support for global trade, as greater digitisation opens up the market to these new players. Joy Macknight reports.

To read more: http://www.thebanker.com/Transactions-Technology/Plugging-the-funding-gap-in-trade/(language)/eng-GB

Commonwealth Bank of Australia taps London for innovation inspiration

1/11/2016
Supun King-Jayawardana, head of Commonwealth Bank of Australia’s London innovation lab, explains to Joy Macknight the orientation to the UK fintech community.

To read more: http://www.thebanker.com/Techvision/Commonwealth-Bank-of-Australia-taps-London-for-innovation-inspiration/(language)/eng-GB

A brave new world of mobile money

1/10/2016
While mobile money usage has been gradually ramping up over the years, interoperability, alongside cheap and ubiquitous smartphones, has the potential to kick it up a gear. Joy Macknight reports.

To read more: http://www.thebanker.com/Transactions-Technology/A-brave-new-world-of-mobile-money/(language)/eng-GB

Akbank COO maps out its open banking journey

1/10/2016
Akbank took the decision to embrace open banking ahead of wider adoption in the Turkish market in order to gain a competitive advantage. Chief operating officer Turgut G├╝ney outlines the bank’s innovation strategy to Joy Macknight.

To read more: http://www.thebanker.com/Techvision/Akbank-COO-maps-out-its-open-banking-journey/(language)/eng-GB

Transaction Banking Awards 2016

1/09/2016 9:00 am
The year 2016 will become known as the year virtual accounts matured.

To read more: http://www.thebanker.com/Transactions-Technology/Transaction-Banking-Awards-2016/(language)/eng-GB

After Bangladesh: why collaboration is the key to fighting cyber crime

1/09/2016
The recent $81m cyber heist at Bangladesh's central bank was a wake-up call for financial institutions to improve their basic cyber security hygiene. But it also had profound implications for the soundness of the banking system as a whole. Joy Macknight reports.

To read more: http://www.thebanker.com/Transactions-Technology/After-Bangladesh-why-collaboration-is-the-key-to-fighting-cyber-crime/(language)/eng-GB

Crunch time for corporate cash management

1/09/2016
Negative interest rates and regulatory changes are forcing corporates to rethink their liquidity management strategies, as the old ways of working struggle to cope in such unprecedented times, writes Joy Macknight.

To read more: http://www.thebanker.com/Transactions-Technology/Crunch-time-for-corporate-cash-management/(language)/eng-GB

DBS innovation chief looks towards invisible banking

1/09/2016
As chief innovation officer at DBS, Neal Cross’s unconventional approach to bank modernisation has attracted attention from across the globe. He speaks to Joy Macknight about how the bank is opening its doors to the top technology talent in Singapore.

To read more: http://www.thebanker.com/Transactions-Technology/DBS-innovation-chief-looks-towards-invisible-banking/(language)/eng-GB

SIA chief lauds move to real time in the eurozone

1/08/2016
The European payments landscape is in the midst of great change. Massimo Arrighetti, CEO of SIA, outlines to Joy Macknight his vision of a future payments ecosystem.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/SIA-chief-lauds-move-to-real-time-in-the-eurozone/(language)/eng-GB

Top 1000 World Banks 2016

29/06/2016
The 2016 Top 1000 results are indicative of the challenging environment banks found themselves operating in during 2015. Even the Chinese banking industry’s meteoric growth shows signs of slowing down for the first time in a decade.

To read more: http://www.thebanker.com/Top-1000-World-Banks/Top-1000-World-Banks-2016/(language)/eng-GB

FCA regulatory sandbox fosters disruptive innovation

1/07/2016
In May, the UK’s Financial Conduct Authority opened the world’s first ‘safe space’ for testing new technology and business models. Christopher Woolard, director of strategy and competition at the FCA, tells Joy Macknight how it works.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/FCA-regulatory-sandbox-fosters-disruptive-innovation/(language)/eng-GB

A shifting response to fintech ‘disruption’

1/07/2016
A surge of new entrants in the financial services arena has forced incumbent providers to react. After the initial apprehension has dissipated, how are transaction banks engaging with this disruptive influence? Joy Macknight reports.

To read more: http://www.thebanker.com/Transactions-Technology/A-shifting-response-to-fintech-disruption/(language)/eng-GB

Cross-border payments reach modernisation phase

1/07/2016
The move to real-time payment systems is gaining momentum across the globe and raises the prospect of instant cross-border payments. New players are also helping to redefine the payments ecosystem, as Joy Macknight reports.

To read more: http://www.thebanker.com/Global-Transaction-Banking/Cross-border-payments-reach-modernisation-phase/(language)/eng-GB

BAML rethinks correspondent banking fundamentals

1/06/2016
Bank of America Merrill Lynch’s head of strategy and innovation in global transaction services, Matthew Leavenworth, tells Joy Macknight why he believes that blockchain’s capacity to prompt an infrastructure overhaul could prove more important than the technology itself.

To read more: http://www.thebanker.com/Techvision/BAML-rethinks-correspondent-banking-fundamentals/(language)/eng-GB

Voice recognition: what your bank needs?

2/05/2016
Banks are trumpeting their use of voice recognition technology in a way not seen before, using it to demonstrate their innovation credentials and customer centricity. Joy Macknight looks at the ways in which it is being utilised.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/Voice-recognition-what-your-bank-needs/(language)/eng-GB

CaixaBank takes aim at Millennial digital natives through imaginBank

2/05/2016
Benjami Puigdevall, managing director at CaixaBank Digital Business, talks to Joy Macknight about creating a truly digital banking experience through its imaginBank service aimed at tech-savvy millennials.

To read more: http://www.thebanker.com/Comment-Profiles/People/TechVision/CaixaBank-takes-aim-at-Millennial-digital-natives-through-imaginBank/(language)/eng-GB

Blockchain: less talk, more action

1/04/2016
Last year saw the blockchain hype cycle reach its peak, and its disruptive influence on the global financial services industry continues to be the subject of much debate. But after a year of talking, how far has the industry progressed in turning potential into reality?

To read more: http://www.thebanker.com/Transactions-Technology/Technology/Blockchain-less-talk-more-action/(language)/eng-GB

Goldman Sachs turbo charges access to data

1/04/2016
Joanne Hannaford, global co-head of enterprise platforms at Goldman Sachs and one of the most senior female software engineers in the banking industry, speaks to Joy Macknight about the investment bank’s transformation projects.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/Goldman-Sachs-turbo-charges-access-to-data/(language)/eng-GB

Is it API or die for banks?

1/03/2016
Whether or not to fully embrace APIs... It is a bold question but one that many answer strongly in the affirmative. Joy Macknight investigates whether banks are truly ready to open up their applications to the world.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/Is-it-API-or-die-for-banks/(language)/eng-GB

Starling Bank CEO looks to shake up online banking world

1/03/2016 9:00 am
No stranger to the traditional banking world, Starling Bank’s CEO, Anne Boden, talks to Joy Macknight about the challenges involved in building a digital bank from scratch.

To read more: http://www.thebanker.com/Techvision/Starling-Bank-CEO-looks-to-shake-up-online-banking-world/(language)/eng-GB

Top 500 Banking Brands 2016

1/02/2016
Market and currency volatility have shaken up The Banker’s Top 500 Banking Brand rankings. However, the main story of 2016 is the speed at which Chinese banking brands are gaining ground on their US counterparts. Joy Macknight reports.

To read more: http://www.thebanker.com/Banker-Data/Top-500-Banking-Brands-2016/(language)/eng-GB

BNP Paribas ushers in digital CIB

1/02/2016 9:00 am
BNP Paribas’ head of digital transformation for corporate and institutional banking, Rudi Collin, talks to Joy Macknight about his vision for transforming the bank into a truly digital organisation.

To read more: http://www.thebanker.com/Comment-Profiles/People/TechVision/BNP-Paribas-ushers-in-digital-CIB/(language)/eng-GB

Reinventing bits of the bank

4/01/2016
Fintech start-ups are adept at pulling apart the banking business, neatly picking off low-hanging fruit. Joy Macknight examines the disruptive business models erupting in the financial industry and the banks’ response to this wave of innovation.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/Reinventing-bits-of-the-bank/(language)/eng-GB

Cyber security: making banking safer

4/01/2016
Protecting the banks’ crown jewels – money and personal data – may have become more difficult than ever, but financial institutions have fortified their defences with a little help from their fintech friends.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/Cyber-security-making-banking-safer/(language)/eng-GB

BNY Mellon masters the art of digital

4/01/2016
Over the past three years, BNY Mellon has assembled the building blocks for the digital transformation of its business. Today, it is putting this work into practice and aims to be a change engine within the financial industry.

To read more: http://www.thebanker.com/Banking-Regulation-Risk/Wholesale-Banking/BNY-Mellon-masters-the-art-of-digital/(language)/eng-GB

The commercial card's new openings

1/12/2015
Commercial cards have become so much more than a piece of plastic and 16-digit number that completes a transaction. Not only are they an important payment tool in a treasurer’s kit, but also the cornerstone of a working capital management programme.

To read more: http://www.thebanker.com/Transactions-Technology/The-commercial-card-s-new-openings/(language)/eng-GB

Santander InnoVentures brings start-up innovation to big banking

1/12/2015
Santander InnoVentures’ achievements have been built on its senior management’s engagement with new trends, new technology and new companies, as well as a healthy and good quality deal flow. Joy Macknight talks to managing partner Mariano Belinky.

To read more: http://www.thebanker.com/Comment-Profiles/People/TechVision/Santander-InnoVentures-brings-start-up-innovation-to-big-banking/(language)/eng-GB

Faster payments: the state of play

2/11/2015
Adoption of real-time payments is accelerating rapidly, driven by regulatory pressures and the threat of non-bank competition. Joy Macknight looks at the different paths taken in the quest to future-proof domestic payments infrastructures.

To read more: http://www.thebanker.com/Global-Transaction-Banking/Faster-payments-the-state-of-play/(language)/eng-GB

US Bank chief innovation officer looks to plug into the community

26/10/2015
How can banks better serve their customers? Go ‘hyper-local’ and deliver actionable information at a community level, US Bank chief innovation officer Dominic Venturo tells Joy Macknight.

To read more: http://www.thebanker.com/Techvision/Innovation-app-consumers-retail-SMEs-payments/(language)/eng-GB

Transaction Banking Awards 2015

1/10/2015
This year’s Transaction Banking Awards sees entrants innovating to overcome the challenges of uncertain markets.

To read more: http://www.thebanker.com/Transactions-Technology/Transaction-Banking-Awards-2015/(language)/eng-GB

Corporate cash management: the Asian challenge

1/10/2015
As China steps up its currency liberalisation programme, corporates are having an easier time managing their cash across Asia as a whole. But staying abreast of the changing regulatory regimes in different jurisdictions continues to be a challenge.

To read more: http://www.thebanker.com/Global-Transaction-Banking/Corporate-cash-management-the-Asian-challenge/(language)/eng-GB

The great talent migration: how Asia-Pacific lenders are taking the top bankers

1/10/2015
The past year has seen Asia-Pacific banks attracting top transaction banking talent away from global institutions. What is triggering a reverse migration from global to regional? Joy Macknight investigates.

To read more: http://www.thebanker.com/Global-Transaction-Banking/The-great-talent-migration-how-Asia-Pacific-lenders-are-taking-the-top-bankers/(language)/eng-GB

One small step towards innovation at Standard Chartered

1/10/2015
Anju Patwardhan took up her role as the first chief innovation officer at Standard Chartered in July. And the move from risk to innovation was just a short hop, she tells Joy Macknight.

To read more: http://www.thebanker.com/Transactions-Technology/Technology/One-small-step-towards-innovation-at-Standard-Chartered/(language)/eng-GB

Tapping innovation inside ING and out

1/09/2015
Brunon Bartkiewicz, the chief innovation officer at ING Bank, tells Joy Macknight about the spirit of innovation within the Dutch institution that reaches beyond the edges of its business.

To read more: http://www.thebanker.com/Comment-Profiles/People/TechVision/Tapping-innovation-inside-ING-and-out/(language)/eng-GB